Contact Us

ElcLoans
Open hours: Mon-Sun: 00:00 - 00:00 (Operating online 24/7/365)
Email: [email protected]

Contact consumer support at (888) 775-0859 | 1125 E Broadway, #545 Glendale, CA 91205.

Please note: for all questions regarding your loan request status, you must contact your assigned lender directly. Due to lending privacy regulations, ElcLoans.com cannot access information about your loan approval status.

OLA Consumer Hotline: (866) 299-7585
The goal of the OLA Consumer Hotline is to provide a place for consumers to report fraudulent calls and to speak to live operators who can assist in navigating the online lending landscape.

CONSUMER - PLEASE BE AWARE:

  1. Have you been called by someone claiming you have been pre-approved for a loan and all you have to do is send $150-300 for a processing fee? It is a scam. We do not conduct transactions over the phone. ElcLoans.com DOES NOT have any loan agents contact you. Do not provide the caller with any personal information. ElcLoans.com is a matching service only, not a lender. We do not solicit customers over the phone.
  2. Have you been called by someone claiming you have defaulted on a loan and will face criminal prosecution unless you immediately wire them the money? It is probably a scam.

Here's what to do:

If you receive a suspicious telephone call:

Tips to avoid becoming a victim of this scam:

Source: http://www.fbi.gov/news/pressrel/press-releases/paydayloanscam_120710